On Disruption and Underpaid Labor
MoviePass says its model can realize a healthy profit margin, provided it can monetize its user data and sign up enough casual moviegoers.
This one sentence says so much about what's wrong with the tech industry from my perspective. Users aren't buyers in a marketplace; they are producers of another commodity to be bought and sold. The only incentive that companies like MoviePass, Facebook, or Google have to offer a good user experience is that they don't want to be so awful that they inadvertently convince their ad hoc contracted workforce to “change jobs” and move to another competing app/service.
How 2 Million People Loved MoviePass Nearly to Death by Kyle Stock